Privacy Policy

Last Updated: March 18, 2026

Product Service ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our repair services. How does your company protect its current and potential customers' personal information? We Protect Our Customer Information in Password Protected MS EXCEL Sheet and PDF file.

1. Information We Collect

We may collect:

Personal Information: Name, email, phone number, address
Device Information: Model numbers, serial numbers, repair history
Payment Information: Credit card details (processed securely via PCI-compliant processors)
Technical Data: IP address, browser type, device characteristics

2. How We Use Your Information

We use collected information to:

Process and fulfill repair requests
Communicate about service status
Improve our services and customer support
Comply with legal obligations
Send service-related notices (not marketing)

3. Data Sharing and Disclosure

We do not sell your data. We may share information with:

Corporation for warranty validation
Payment processors to complete transactions
Shipping carriers for device transportation
Legal authorities when required by law

4. Data Security

We implement:

SSL encryption for all data transmissions
Secure storage with access controls
Regular security audits
Employee privacy training

5. Your Rights

Depending on your location, you may have the right to:

Access your personal data we hold
Request correction of inaccurate data
Request deletion of your data (subject to legal retention requirements)
Opt-out of non-essential communications

6. Cookies and Tracking

We use essential cookies for site functionality. Optional analytics cookies help us improve our website. You can manage preferences in your browser settings.

7. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children without parental consent.

8. International Data Transfers

Data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place.

9. Policy Updates

We may update this policy periodically. Material changes will be notified via email or site notice.

10. Contact Us

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:

Product Service Privacy Team
Bengaluru, Karnataka, India
Phone: 08095630631(ask for Privacy Officer)
Email: hello@servicecenter-india.in