Privacy Policy
Last Updated: April 10, 2025
Product Service ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our repair services.
1. Information We Collect
We may collect:
- Personal Information: Name, email, phone number, address
- Device Information: Model numbers, serial numbers, repair history
- Payment Information: Credit card details (processed securely via PCI-compliant processors)
- Technical Data: IP address, browser type, device characteristics
2. How We Use Your Information
We use collected information to:
- Process and fulfill repair requests
- Communicate about service status
- Improve our services and customer support
- Comply with legal obligations
- Send service-related notices (not marketing)
3. Data Sharing and Disclosure
We do not sell your data. We may share information with:
- Corporation for warranty validation
- Payment processors to complete transactions
- Shipping carriers for device transportation
- Legal authorities when required by law
4. Data Security
We implement:
- SSL encryption for all data transmissions
- Secure storage with access controls
- Regular security audits
- Employee privacy training
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt-out of non-essential communications
6. Cookies and Tracking
We use essential cookies for site functionality. Optional analytics cookies help us improve our website. You can manage preferences in your browser settings.
7. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect data from children without parental consent.
8. International Data Transfers
Data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place.
9. Policy Updates
We may update this policy periodically. Material changes will be notified via email or site notice.
10. Contact Us
For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:
Product Service Privacy TeamBengaluru, Karnataka, India
Phone: 1800 270 6030(ask for Privacy Officer)
Email: hello@servicecenter-india.in